You will receive a link to download your pictures the day after the shoot. Photos will only be sent after full payment for services is received.

When will I receive my pictures?

A full refund will be given if the session is cancelled within 24 hours of the scheduled shoot. A $50 cancellation fee will be imposed if the session is cancelled with less than 24 hours notice.

What happens if I need to cancel the photoshoot?

In order to expedite service, please make sure the realtor or home occupants take the following steps before the session:

*Make sure there is plenty of light in the home by turning all of the lights on, and opening all curtains and blinds.

*Make sure trash containers in the front & backyards, kitchen & bathroom are out of site and all toilet seat covers are down.

*Cleaning supplies, products, & items that you don’t want photographed should be kept out of sight.

*Cars should not be parked on the driveway or in front of the home.

*Photos of family members should be taken down or removed as these photos will be posted online.

The photography session is relatively swift and an allocated amount of time has been set aside for your appointment. There will most likely be other sessions scheduled after yours. The photo session may be interrupted prematurely to honor to the time slots held for other appointments if the home was not adequately prepared.

How can I best prepare my listing to be photographed?

Can I pay for my session in person?

Yes! A credit card is required to schedule an appointment, but the session can be paid for via cash, Venmo, or PayPal in person. No personal checks please. Full payment must be received upon completion of service before photos can be delivered.

A travel fee is assessed to locations outside of every 30 miles away from Burbank, CA to compensate for distance, time, and rising fuel costs. Traveling longer distances also affects the ability to take on other clients during the day.

Why am I being charged a travel fee?

Yes! There are rewards for referring your friends and for repeat business. If you had a pleasant experience shooting with us, a referral to your friends is the best complement we can receive. Referring your friends or booking repeated sessions can earn a complimentary photoshoot. Please visit the “Promo” page for details.

What happens if I refer my friends? Is there a reward program?

Who owns the rights to the photos?

You do! As the creator of the photos I relinquish the rights and ownership to you. Feel free to use the photo anyway you like!

Have a question that wasn’t addressed here? Feel free to contact us using the button below.